The second module offered by the Technicians for Africa’s free Caterpillar online course is an introduction to the Cat® Dealer Organization. It is an operational model that has helped Caterpillar maintain its position as the global leader in heavy equipment manufacture and supply since 1925.
Module 2 – local reach through dedicated Cat Dealers in Africa
Caterpillar’s operations worldwide and in Africa incorporate a corporate ethos of caring about customers, the progressive developmental projects that rely on Cat equipment and all Caterpillar, dealer and customer workforces. Applying this ethos relies on local reach through independent dealerships: Caterpillar’s partners in operations, training, progress, and development.
Module 2 is fundamental to understanding the Cat dealership structure that gives Caterpillar this local reach. This structure enables Caterpillar to take an active role in local development through the manufacture, supply, and service of Cat equipment on a massive scale, by:
- supporting customers,
- fostering local relationships,
- fostering local business models, and
- ensuring quality supply, support and services.
Caterpillar training offers a secure and rewarding career
This module will help you to understand how you fit into the bigger picture as a service technician, and how your future career and expertise as a technician for Cat equipment will make you an essential component in the Caterpillar Corporation’s investment in the progress and development in Africa.
The Cat Dealer Organization constitutes Caterpillar’s biggest competitive advantage. It presents the assurance that the Caterpillar training courses offer secure and rewarding careers within a stable, evolving and dynamic organization.
Cat Dealer and technician training in Ghana
The Mantrac group is Caterpillar’s authorized dealer in Ghana. Mantrac Ghana offers free technician training along with the Caterpillar University, among its other services as a partner in the progress and local investment in development in Ghana.
To register for our free online Caterpillar training and/or to find out more about Caterpillar and our technician training program, contact us today.
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